CRM/xRM products are progressively entering companies and organizations, as they are the best at streamlining sales and marketing, improving sales productivity, customer service and loyalty, reducing marginal costs, and – above all – increase profitability. .

Microsoft Dynamics CRM 

 One of our core specialties. We have a deep experience [link] in implementing Dynamics complex solutions within various organizations, both in private and public sectors. Out of the box, Dynamics CRM focuses on Sales, Marketing and Service (helpdesk) but Nerea also develops it as a customizable xRM platform to meet many different demands from its clients.

Goldmine

 A Microsoft Windows solution that manages bidirectional interactions with clients and prospects, such as phone calls and e-mails, and generates sales forecasts. The tool currently has a user base of more than 1.2 million.

Epicor 

 Targeted at mid-market companies, primarily in the manufacturing, distribution, retail, hospitality and services industries.

 What is xRM ?